Cookie Policy
Last updated: 20 August 2026
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners about how their site is used.
Cookies do not typically contain personal information that identifies you personally, but they may be linked to personal data we hold about you.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential website functionality: Enabling core features like form submissions and session management.
- Analytics: Understanding how visitors use our website to improve content and functionality.
- Marketing: Measuring the effectiveness of our advertising and showing relevant ads (only with your consent).
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable basic functions like page navigation, secure access to protected areas, and form submission. Without these cookies, our website cannot work correctly.
These cookies do not store personally identifiable information and cannot be disabled in our systems. They are set in response to actions you take, such as setting your privacy preferences or filling in forms.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting anonymous information. We use this data to:
- Count the number of visitors and see how they navigate through the site
- Identify which pages are most popular and how long visitors spend on them
- Detect any errors or technical issues users encounter
- Test different design ideas to improve user experience
We use Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies to help us analyse website usage. The information generated by the cookie about your use of our website (including your IP address) is transmitted to Google and stored on Google's servers.
Google will use this information to evaluate your use of the website and compile reports on website activity. Google may also transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.
For more information, seeGoogle's Privacy Policy.
3.3 Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They are typically placed by advertising networks with our permission. We use:
- Meta Pixel: A tool from Meta (Facebook) that helps us measure the effectiveness of our advertising by understanding the actions people take on our website.
- Google Ads: Conversion tracking cookies that help us understand which ads lead to enquiries or other valuable actions.
These cookies are only set with your explicit consent. You can withdraw consent at any time through your browser settings or our cookie preference centre.
4. Cookie Details
The following cookies are used on our website:
| Category | Type | Cookie Name | Purpose | Duration |
|---|---|---|---|---|
| Strictly Necessary | Session | session_id | Maintains your session state during your visit | Session |
| Analytics | Google Analytics | _ga | Distinguishes unique users and tracks site usage | 2 years |
| Analytics | Google Analytics | _gid | Distinguishes users for analytics purposes | 24 hours |
| Analytics | Google Analytics | _gat | Throttles request rate to limit data collection | 1 minute |
| Marketing | Meta Pixel | _fbp | Used by Meta to deliver advertising products | 90 days |
| Marketing | Google Ads | _gcl_au | Google Ads conversion tracking | 90 days |
5. Third-Party Cookies
In addition to our own cookies, we use services from trusted third parties that may also set cookies on your device. These include:
- Google Ireland Limited: For analytics and advertising services.
- Meta Platforms Ireland Limited: For advertising measurement.
These third parties have their own privacy policies and cookie policies. We recommend reviewing their policies to understand how they use your data:
6. Managing Your Cookie Preferences
6.1 Through Our Website
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Manage preferences and select which categories of cookies to allow
- Reject all non-essential cookies
You can change your preferences at any time by clearing your browser cookies and revisiting the site, or by adjusting your browser settings (see below).
6.2 Through Your Browser
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device and delete them individually
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies from being set
- Delete all cookies when you close your browser
Instructions for managing cookies in popular browsers:
7. Consequences of Disabling Cookies
If you choose to disable or reject certain cookies:
- Some parts of our website may not function properly.
- You may not be able to use certain features (e.g., form submissions).
- Your browsing experience may be less personalised.
- You may still see advertisements, but they will be less relevant to your interests.
Strictly necessary cookies cannot be disabled as they are essential for the website to function.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
My Trusted Builder Ltd (t/a Chiswick Emergency Repairs)Email: [email protected]
Telephone: 07458 148224